About This Policy

Last Updated: October 26, 2026

This Privacy Policy applies to personal information processed in connection with our online store, including browsing, checkout, purchases, and customer support interactions.

Our store is powered by Shopify. Shopify and other service providers may process information as necessary to support website operations, payments, security, analytics, and order fulfillment. The exact processing activities depend on the features and services enabled for the store.

Information We May Collect

The information we receive depends on how you interact with our store and which features you choose to use.

Information You Provide Directly

When you place an order, contact us, or use store features, we may collect:

• Name and contact details, such as email address and phone number.
• Shipping and billing addresses.
• Order history, purchased products, and transaction-related details.
• Messages, questions, and information you choose to provide to customer support.
• Account details, where customer accounts are enabled.
• Email marketing preferences and subscription status.

Payment Information

Payment details are handled according to the payment method and checkout services used for a transaction. We may receive transaction confirmations, payment status, billing details, and related records needed to manage orders. The payment provider's own terms and privacy notices may also apply.

Information Collected Through Website Use

Depending on your consent choices, browser settings, and the technologies enabled on our store, technical and usage information may include:

• IP address and approximate location inferred from it.
• Browser type, device characteristics, and operating system.
• Pages viewed, referring pages, and interactions with store features.
• Cookie identifiers and similar online technologies.
• Security, diagnostic, and performance information.

Why We Use Personal Information

We use information for purposes related to running the store, fulfilling customer requests, and maintaining a reliable shopping experience. Depending on the circumstances, these purposes may include:

Order Management

Processing transactions, confirming purchases, coordinating delivery, providing tracking information, and managing returns, refunds, or other order-related requests.

Customer Service

Responding to questions, investigating order issues, providing product information, and communicating with customers about their requests.

Store Improvement

Understanding how visitors use the website, diagnosing technical problems, evaluating performance, and improving navigation and shopping features where permitted.

Security and Fraud Prevention

Detecting suspicious activity, protecting accounts and transactions, preventing abuse, and maintaining the integrity of our services.

Marketing Communications

Sending promotional messages or personalized offers where permitted by law and, where required, with your consent. You can opt out of promotional emails using the unsubscribe instructions provided in the message.

Legal and Operational Requirements

Maintaining business records, responding to lawful requests, resolving disputes, and meeting applicable legal obligations.

When Information May Be Shared

We may disclose relevant information to service providers when reasonably necessary to operate the store, fulfill purchases, or provide requested services.

• Shopify: hosting and commerce platform services.
• Payment providers: transaction processing and payment verification.
• Shipping providers: delivery coordination and tracking.
• Technical service providers: website operations, support, and security.
• Analytics and advertising providers: measurement and marketing functions, where enabled and permitted.
• Professional advisers or authorities: where disclosure is necessary to meet legal obligations or protect lawful rights.

We do not treat customer information as a product to sell. However, some privacy laws define certain disclosures, advertising activities, or cross-context behavioral advertising as a “sale” or “sharing” of personal information, even when no money changes hands. Where such laws apply, we will honor applicable rights and opt-out requirements.

How We Protect Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or alteration.

• Using the security features provided by our commerce platform and relevant service providers.
• Limiting access to information according to operational needs.
• Using appropriate service providers for payment processing and other essential functions.
• Reviewing suspected security issues and taking reasonable steps to address them.

No method of electronic transmission or data storage can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to use safeguards appropriate to the nature of the information and the services involved.

Cookie Preferences

Cookies and similar technologies may be used to support essential website functions, remember preferences, understand site performance, and support advertising activities where enabled.

Types of Technologies

• Essential technologies: help support cart, checkout, security, and core store functions.
• Preference technologies: may remember choices or settings.
• Analytics technologies: may help measure visits and website performance.
• Advertising technologies: may help measure campaigns or deliver relevant advertisements where enabled and permitted.

Managing Your Choices

Where a cookie consent tool is available, you can use it to manage non-essential cookies according to the choices offered. You may also adjust your browser settings. Blocking certain technologies may affect some store features.

For information about Shopify's cookie practices, visit: Shopify Cookie Policy .

Third-Party Measurement and Marketing

If analytics or advertising services are enabled, relevant providers may receive certain browser, device, event, or interaction information to measure performance, prevent abuse, or deliver advertising.

The providers involved depend on the applications and integrations active on our store. Their collection and use of information are subject to their own policies.

Provider Privacy Information

• Shopify: Shopify Privacy Policy
• Google: Google Privacy Policy
• Meta: Meta Privacy Policy

These links are provided for reference. Their inclusion does not mean every listed provider is currently integrated with our store.

Links to Other Websites

Our website may link to external websites or services that are operated independently. Once you leave our store, the privacy practices of the external service may apply instead.

We encourage you to review the privacy notices of third-party websites before submitting personal information to them. We cannot control the independent privacy practices of services we do not operate.

Privacy Choices for California Residents

Depending on your circumstances and the laws that apply, California residents may have rights relating to their personal information. These may include rights to request access to, correction of, or deletion of certain information, and to opt out of certain sales or sharing of personal information.

To submit a privacy request, email service@fynqelor.com and identify the request you wish to make. We may need to verify your identity or authority before responding.

Where applicable, you may also use a privacy preference or opt-out mechanism provided on the website. We will process requests according to the law that applies.

Browser Do Not Track Signals

Browsers may offer Do Not Track settings, but there is no single industry-wide standard for how every website must respond to them. Our handling of browser privacy signals depends on applicable law and the technologies used on the store.

Children's Privacy

Our store is not intended to knowingly collect personal information directly from children in circumstances where parental consent is required by law.

If you believe a child has provided personal information to us inappropriately, contact service@fynqelor.com. We will review the concern and take appropriate action where required by applicable law.

How Long Information Is Kept

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods vary according to the type of information, the purpose for which it was collected, and applicable legal requirements.

International Data Processing

Shopify and other service providers may process information in countries other than the country where you live. Where required, appropriate safeguards or other lawful transfer mechanisms will be used for relevant international transfers.

Data Breaches & Notifications

If we become aware of a personal data incident, we will assess the event and take reasonable steps to investigate, contain, and address it.

Where notification is required by applicable law, we will notify affected individuals and relevant authorities within the timeframes and through the methods required by that law.

We do not promise a universal notification deadline independent of the legal requirements applicable to the incident.

Order Emails & Marketing Messages

We may send transactional communications necessary to complete purchases or respond to requests, including order confirmations, shipping updates, and customer service messages.

Promotional messages will be sent where permitted by applicable law and, where required, after obtaining your consent.

• Marketing emails include an unsubscribe method where required.
• You may opt out of promotional messages at any time using the provided instructions.
• Opting out of marketing does not necessarily stop essential order or service communications.

We aim to honor opt-out requests within the timeframe required by applicable law.

Changes to This Privacy Policy

We may update this policy when our services, technology, data practices, or legal requirements change. The revised version will be published on this page with an updated revision date.

If a material change requires additional notice or consent under applicable law, we will take the required steps.